Frequently Asked Questions
Here you will find the answers to all of your questions about Do-It-Yourself acupuncture, no needles acupuncture, needle free acupuncture, acupuncture with precious gem/jade stones, how to apply acupuncture crystals, and much more.
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Acupuncture DIY Information
What is acupuncture?
What is acupuncture DIY?
How does it work?
What are the benefits of acupuncture crystals?
Where do I place the crystals and what if I make a mistake?
How many times do I have to do it?
Can I share with family and friends?
How can I use this for my clinic?
How would my body feel during the session?
Can I use my own tape?
Can the crystals break?
Do I need more than 6 crystals?
What are is recommended duration and frequency I should use acupuncture crystals?
Any side effects?
Who should not use acupuncture crystals?
 
 Package & How It Works
What comes in the package?
Why are the crystals a little bit dusty out of package?
Will the crystals work on hairy bodies?
How do I apply crystals with tape?
How do I make the process go faster with condensed water?
How do I clean the crystals?
 
 Registrations & Payment
When can I start acupuncture DIY sessions?
How do I purchase a set?
What is the cost of acupuncture DIY sets?
What payment methods are accepted?
I don't have Paypal, or a credit card. Can I pay another way?
Can I get a free sample?
Can I buy more than two sets?
Are the taxes included in the price?
What is the cancellation/refund policy?
Do you offer gift certificates and customized shipping experiences?
 
 Shipping Information
How long is shipping?
What's the tax and custom fee I have to pay?
Can I use a different shipping provider?
 
 Lab Tests Information
How was the research conducted for heavy metal detoxing, chemical detoxing and circulation thermograph tests?
How was the research done on the PTSD in the military?
How was the research done to manage nausea patients after chemotherapy?
Where can I find more information?
 
 Official Designation and Licenses
What does FDA Licensed mean?
Why is it important to be ISO certified?
What is SGS Certification?
 
 Product E-Mail Support Information
How does E-Mail support work?
What's the phone number to call you if I have problems?
I don't understand the diagram, can you help?
What is the turn around time for e-mails support?
What experience do you have?
Can I speak to a licensed acupuncturist and naturopathic doctor?
 
 User Manual & Customized Plans
How do I find the acupuncture point?
Is the approximate spot good enough for treatment?
Why don't you have a print-out?
Do you have an iPhone and Android app so I can access the manual easily?
Can I have a customized plan?
 
 
 
Registration and Payments
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 When can I start acupuncture DIY sessions?

You can start acupuncture DIY sessions anytime. All you have to do is consult the easy to use manual, and apply the acupuncture crystals on the body. For example, go to the User Manual page, click on the condition you want to manage, and then apply the crystals according to the diagram. The location can be approximate, as you can move the crystals up and down, left and right, in subsequent sessions. Listen to your body, and see how you feel after each session.

 
 How do I purchase a set?

To purchase a set of Acupuncture DIY crystals, please register online and make payment to secure your very own set. All Acupuncture DIY sets are sent out based on a first come first served basis.
Here is how you can secure a set: 1) Register on our Get DIY Now page by filling out the form – pay via Paypal

 
 What is the cost of acupuncture DIY sets?
1 Acupuncture DIY Set: One Set of 6 Crystals + Premium Skin Tape + 36 Months of Product Life Time Support ($299)
2 Acupuncture DIY Sets: Two Separate Sets of 6 Crystals + Premium Skin Tape + 36 Months of Product Life Time Support ($589).
 
 What payment methods are accepted?
We accept Paypal, Visa, Mastercard, American Express and Discovery. Please email us if you would like to use other payment methods, which are not currently accepted.
 
 I don't have Paypal, or a credit card. Can I pay another way?
We accept online Visa &Mastercard payments via PayPal.com
We accept Cash &Cheque payments.
 
 Can I get a free sample?

Due to the scarcity of these crystals, we do not provide free samples. If you feel like we have not addressed all of your questions, please contact us directly. We firmly believe in making a sound investment in your own health, and these Acupuncture DIY crystals are a very good investment.

 
 Can I buy more than two sets?

Yes, we have many holistic clinics, nutritionists, reiki masters, and bioenergetic medicine practitioners who use our crystals and they usually purchase more than 2 sets.

 
 Are the taxes included in the price?

Yes; however, our shipping and distribution center is based in Canada. So, additional custom fees can incur.

 
 What is the cancellation/refund policy?

Due to health and sanitary reasons, Acupuncture DIY sets cannot be returned or refunded after shipping confirmation is received. Please note that these crystals can make a perfect gift for family and friends alike. It's very refreshing to be able to take control of your health.

 
 Do you offer gift certificates and customized shipping experiences?

Yes. We offer customized online gift certificates, as well as specialized shipping experiences for birthdays, anniversaries, New Year, Thanksgiving, graduations and more.

 
 
 
 
Acupuncture DIY Information
Top of Page
 
 What is acupuncture?

Acupuncture involves stimulating body walls like skin and muscle, to produce a therapeutic effect. It can be used for a very wide range of conditions such as acute pain, chronic pain, respiratory conditions, skin problems, and gastric problems.
Imagine that your body is a city - In this city there are big roads, highways, and there are small roads and laneways. If everything is working fine, the traffic flows nicely. However, when a car breaks down, the traffic will jam up. If the broken car is not fixed, the traffic will become worse and worse. In our body, there are energetic meridians, in these meridians, we have chi flow, the energy flow. For example, if you injure your back, the local muscle will become very tight. This tightness is a sign of chi flow blockage. To reduce the problem and restore your vitality, we have to stimulate the local areas using tools such as Acupuncture DIY crystals to help with the broken car. Also, we have to stimulate other areas of the body, to divert the jammed traffic, to restore chi flow.
In most indigenous cultures, a person is often encouraged to be his or her own best doctor. This is the spirit of Acupuncture DIY.com

 
 What is acupuncture DIY?

Acupuncture doesn't always have to be practiced by placing needles into the skin. Better yet, you can do it yourself – right in the comfort of your own home. Acupuncture DIY is the ultimate solution to needleless, do it yourself acupuncture, that you can take advantage of in any location. We offer all-natural acupuncture DIY crystals, that are made from a combination of premium gemstone, volcanic zeolite and breathable silicon. When these 6 amazing crystals are applied to your skin they heat up then cool down, giving your body the energetic stimulation it needs! Acupuncture DIY crystals are clinically proven to be effective, and now, acupuncture can be done at a fraction of the cost. Increase circulation, and experience heavy metal and chemical detoxification like you would if you visited an often expensive professional!

 
 How does it work?

Three easy steps to reclaim your vitality

1. Navigate the simple user manual to identify conditions and approximate acupuncture points.
2. Apply 6 acupuncture DIY crystals. Use premium sensitive skin tape if you prefer to sit or stand up (included).
3. Wait for acupuncture DIY crystals to heat up and cool down. Relax and quiet your body for 15 to 30 minutes.

 
 What are the benefits of acupuncture crystals?

Enjoy doing acupuncture yourself, at anytime and anywhere, with many add-on benefits such as heavy metal detoxification, chemical detoxification and stimulation of blood circulation.

 
 Where do I place the crystals and what if I make a mistake?

Please consult the easy to use manual to identify locations where you should apply the Acupuncture DIY crystals. As long as you put the crystals on the approximate areas of the body, you should be fine. Please contact our support team, as we are more than happy to assist in getting you started using these crystals.

 
 How many times do I have to do it?

You can do it as many times as you like, until the condition you are treating is subsided or cured. We recommend that you take a 2 days break for every 5 consecutive days of usage. Please note that because these crystals soak up heavy metals and chemicals like sponges, they have to be replaced every 36 months or 100 sessions.

 
 Can I share with family and friends?

Yes. Due to health and sanitary reasons, please exercise common sense and care if you were to share your Acupuncture DIY set with family and friends.

 
 How can I use this for my clinic?

We have many holistic clinics, reiki masters and nutritionists who use Acupuncture DIY crystals as many customers prefer the no-needle acupuncture approach. We do not recommend clinics share acupuncture crystals amongst patients due to sanitary reasons. Typically, clinics purchase one set per regular patient, in addition to the patient's normal consultation.

 
 How would my body feel during the session?

During the treatment, you may experience an initial warming effect which can become a very intense heat. This is your body's own bioenergy at work. The skin surrounding the points may become flushed and look red. The redness should disappear within 15-30 minutes upon completion of your treatment.

 
 Can I use my own tape?

Yes. We recommend low-trauma tape for sensitive skin.

 
 Can the crystals break?

Yes, the crystals are fragile. Please handle with care. We recommend you do acupuncture sitting down or laying down. If you have to be moving, make sure you are moving around a carpeted area.

 
 Do I need more than 6 crystals?

The 6 precious crystals are all you need for the current programs developed in the user manual.

 
 What is the recommended duration and frequency I should use acupuncture crystals?

You can do acupuncture as often as you like. We recommend that you take a 2 days break after every 5 consecutive days if you are doing acupuncture everyday. Please exercise common sense and really listen to your own body.

 
 What are the side effects?

While most people notice a marked improvement in their symptoms following acupuncture, some feel worse before they start feeling better. Acupuncture awakens your self-healing capabilities. With that can come an onslaught of bodily awareness. This usually is a positive experience. Other minor side effects are: fatigue, soreness, red marks, muscle twitching, lightheadedness and emotional release - These minor symptoms usually go away very fast.

 
 Who should not use acupuncture crystals?

Acupuncture DIY sets can NOT be used on pregnant women or children under 12 years of age.
Acupuncture DIY sets can NOT be used in lieu of primary medical care, and the information on AcupunctureDIY.com does NOT constitute as prescription or registered medical prognosis.
Acupuncture DIY crystals soak up chemical, heavy metals and toxins like sponge. The set needs to be replaced within 36 months.

 
 
 
 
Official Designation and Licenses
Top of Page
 
 What does FDA Licensed mean?

The Food and Drug Administration (FDA or USFDA) is a federal agency of the United States Department of Health and Human Services. Acupuncture DIY crystals are classified as low to moderate risk product. The crystals are licensed by FDA in 2012 to ensure your safety.

 
 Why is it important to be ISO certified?

ISO (International Organization for Standardization) is an independent, non-governmental membership organization. Our products are ISO 9001:2008 certified to ensure that products and services are safe, reliable and of good quality.

 
 What is SGS Certification?

SGS certification includes the inspection and verification of the quantity, weight and quality of traded goods, the testing of product quality and performance against various health, safety and regulatory standards, and to make sure that products, systems or services meet the requirements of standards set by governments, standardization bodies. Your safety and security are a high priority to us.

 
 
 
 
Product E-Mail Support Information
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 How does E-Mail support work?

When you purchased Acupuncture DIY set, we asked you to fill out your email address during the registration process. Please use the email address you registered with us for any product support related questions. Atmost, we reply within two business days.

 
 What's the phone number to call you if I have problems?

1-248-602-0189. You can give us a call for any general inquiries, billing questions, but we ask you to log a customer support ticket through the Contact form if you wish to receive product support. We do not provide medical advice.

 
 I don't understand the diagram, can you help?

Yes. Please give us a call on 1-248-602-0189, so we can get you started.

 
 What is the turn around time for e-mails support?

Maximum 2 business days, but often we respond to your inquiries within hours.

 
 What experience do you have?

We are a team of Traditional Chinese Medicine (TCM) practitioners and naturopathic doctors with decades of experience spanning three different continents. Since everyone has a different body constitution, we do not provide medical advice on the phone. The living and breathing spirit behind Acupuncture DIY.com is that you are empowered to be your own doctor.

 
 Can I speak to a licensed acupuncturist and naturopathic doctor?

Yes. We have many qualified and licensed acupuncturists and naturopathic doctors available. Additional consultation fees will apply. Please contact us for a customized plan.

 
 
 
 
Lab Tests Information
Top of Page
 
 How was the research conducted for heavy metal detoxing, chemical detoxing and circulation thermograph tests?

Many instruments were used to test Acupuncture DIY Crystals including Andes C-ITC-201 for negative ion tests, syncrometer, independent lab live blood analysis for blood cell count, and bioresonance test on RAYOCOMP PS 100. Test results may vary depending on the individual. These tests were conducted for educational and research purposes only, by Magma Health, LLC. Magma Health LLC and Acupuncture DIY.com are held harmless from all inference or misusage of these results.

 
 How was the research done on the PTSD in the military?

Following is the criteria used to evaluate acupuncture for PTSD by DoD Deployment Health Clinical Center at Walter Reed
Three treating acupuncturists, one acupuncturist rater, and eight acupuncture sessions total. There are two sessions per week for four weeks. The Acupuncturists blinded to study condition. Acupuncture procedures are codified in a treatment manual. Content of first four sessions is standardized. Content of last four sessions is individualized. Fidelity ratings: Patient & acupuncturist fidelity ratings obtained following each session. All sessions are audiotaped and 10% randomly assessed for fidelity. Fidelity ratings used to assess treatment fidelity and to prevent therapeutic drift.
All sessions are performed by licensed acupuncturists trained at the Tai Sophia Institute for the Healing Arts. Standardized sessions: Session 1- clearing, Sessions 2-3 - calming, Session 4 - balancing. Individualized sessions: Prescribed by treating acupuncturist, based on standard patient diagnostic criteria (signs/sx, pulse, tongue inspection, "shen").

 
  How was the research done to manage nausea patients after chemotherapy?

The study included 277 patients at the university hospitals in Linköping and Lund, as well as KarolinskaInstitutet University Hospital in Solna. They underwent radiation treatment against cancer in the abdominal and pelvic regions. They were randomly assigned to three groups, two of whom received traditional and simulated acupuncture respectively, and a group that did not receive acupuncture and only care according to normal routines with nausea medicine.
The results showed that patients receiving real or simulated acupuncture recovered better than the group receiving care according to normal routines. On the other hand, the two acupuncture groups returned the same results. This is despite the fact that during the five-week treatment period, the placebo needles touched the skin only for only two minutes in total. .

 
 Where can I find more information?

Please check the research section of our website. We regularly update this section as we continually improve our products.

 
 
 
 
Packaging & How It Works
Top of Page
 
 What comes in the package?

One Acupuncture DIY Set comes with: One Set of 6 Crystals + Premium Skin Tape + 36 Months of Product Life Time Support

 
 Why are the crystals a little bit dusty out of package?

The crystals out of the box may be a little bit dusty. This means that these crystals are in pristine condition directly out of our manufacturing facility. The dust is not harmful. Please use distilled water to wipe off the dust from crystals before using.

 
 Will the crystals work on hairy bodies?

Yes. Please add a couple drops of condensed water on the crystals then apply to your skin. This will enhance the effect and make the heating up and cooling down process faster.

 
 How do I apply crystals with tape?

Please use the following instructions:
1. Clean and dry the surface area of your skin.
2. Place a few drops of condensed water on the flat side of the crystal to contact with skin. To hold the crystals together you may apply tape on the non-flat side of the crystal. Select and tear the length of tape required.
3. Place the crystals on the appropriate areas of the body as illustrated in the user manual. The flat side of the crystal contacts with your skin.

 
 How do I clean the crystals?

After the acupuncture session, please clean the crystals using distilled or condensed water with a cotton swab gently. Do not clean the crystals with alcohol. Do not submerge crystals in water. Do not rub crystals with a towel.

 
 How do I make the process go faster with condensed water?

Distilled water acts as a conductor between precious crystals and your skin. It will speed up the process of your skin membrane's interaction with the crystals.

 
 
 
 
Shipping Information
Top of Page
 
 How long does the shipping process take?

Please allow 1 week for continental United States. Between 2-3 weeks for international shipping.

 
 What's the tax and custom fee I have to pay?

Our fulfilment center is in Canada. You may be required to pay a custom fee (your local tax) for the product.

 
 Can I use a different shipping provider?

Yes. Please contact us to work out a customized shipping plan together.

 
 
 
 
User Manual & Customized Plans
Top of Page
 
 How do I find the acupuncture point?

Please consult the user manual for the illustration of acupuncture points, the location of the points can be approximate.

 
 Is the approximate spot good enough for treatment?

Yes. We encourage you to try out different points in the same area using acupuncture crystals. Please be mindful and pay attention to what your body is trying to tell you after each session. Getting to know your body is wonderful, as there is always so much to learn. Listening to your own body is the spirit of doing acupuncture on your own.

 
 Why don't you have a print-out?
Our user manual and program are constantly being updated to better service our customers. You can find the latest and greatest user manual at Acupuncture DIY.com.
 
 
 Do you have an iPhone and Android app so I can access the manual easily?

Our website is very mobile (iPhone and Android) friendly at the moment. The user manual app is currently being developed.

 
 Can I have a customized plan?

Yes. We have many qualified and licensed acupuncturists and naturopathic doctors available. Additional consultation fee will apply. Please contact us for a customized plan.

 
 
 
 
 
 
Conditions Managed by Acupuncture DIY Crystals






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